Got Questions?
Well, we've got answers!
Q: What's covered?
A: All OEM parts, dealer/professionally installed aftermarket items not covered under any warranty (with receipt).
Q: What vehicles are not covered?
A: Any vehicle used for racing legally or otherwise. Commercial off highway use vehicles.
Q: What is the waiting period?
A: New cars are covered after the factory warranty expires. In some cases items not covered under factory warranty may be covered while dealer warranty work is being performed.
Q: What is not covered?
A: Misuse, abuse, improper maintenance, items covered under insurance ie; flood damage or fire damage etc. No vehicle used for any form of racing. NOS boosted vehicles.
Q: What type of vehicles are covered?
A: New and used; Cars, trucks, motorcycles, ATVs, UTVs, Boats, PWCs, RVs, and snowmobiles.
Q: Are classics covered?
A: Yes, with some exceptions and different price scales. Please call or email for details.
Q: Does my vehicle need to be registered?
A: Yes your vehicle must have a current registration. (Some exceptions apply for powersports vehicles, depending on state)
Q: Can I buy a warranty for a vehicle I purchased from a private seller?
A: Yes
Q: Do you offer multi vehicle discounts?
A: Yes we offer discounts for multiple vehicles. Prices and discounts vary, please call or email for more information.
Q: What is the waiting period for vehicles bought from a private seller.
A: 6 months, unless a vehicle inspection is performed by a certified mechanic/shop. Proof of inspection must be submitted.
Q: Why a 6 month waiting period for used vehicles bought from a private seller?
A: This prevents fraudulent warranty claims on vehicles with existing issues.
Q: How do I file a claim?
A: Take your vehicle to any shop/ mechanic, have the shop call us. We will do the rest.
Q: Is CashBackWarranty.com (CBW) liable for repairs?
A: No, all repairs are the responsibility of the shop/mechanic performing repairs.
Q: Does vehicle mileage matter?
A: No
Q: Does vehicle age matter?
A: Yes and no. Any age vehicle can be covered. Classic/Antique vehicles have a different price scale.
Q: Can I buy a warranty for a commercial vehicle?
A: Yes, but only for on highway use vehicles that are maintained and repaired by a dealership or local shop.
Q: Can warranty be transferred?
A: Yes but cash back will be forfeited.
Q: Can I buy a warranty for a vehicle I am selling?
A: Yes we encourage this and offer a reduced rate for sellers. This gives buyers piece of mind. A vehicle inspection (certified shop/mechanic) is required (may be paid for by either party) No cash back is available with this option.
Q: Can I buy a warranty for a commercial vehicle I am selling?
A: Yes, with proof of the current DOT inspection. The vehicle must not be Out of Service.
Q: How much is my deductible?
A: Deductibles range from zero to 6 million depending on repairs, but never over $500. (Need to iron these numbers out)
Q: How much money do I get back at the end of my warranty?
A: This depends on use of warranty. Please see your warranty terms. The real answer is 1/2 or 1/3 depending on use of warranty and deductibles paid.
Q: Can I earn a referral fee?
A: Yes! You can earn up to 2/3 of the cost of your warranty for referrals. Based on number of referrals who purchase a warranty (Some restrictions apply).
Referral rewards will be paid at the time of warranty end, and Cash Back, if applicable, is issued.
Q: Does warranty cover rental cars?
A: No. This helps keep warranty prices low.
Q: Will CashBackWarranty.com (CBW) reimburse me for a ride service?
A: We do! There is generous $150 limit. We understand many of our customers live in rural places that require greater travel distances to get services done.
Q: Can I get a refund?
A: Yes! The following refund structure applies:
100% refund within 3 days and no claims
90% refund within 3-30 days and no claims
75% refund within 30-60 days and no claims
25% refund after 90 days depending on use
Q: What's the catch?
A: There is no catch! We want you to use the warranty if needed. We also want to give you something back if you don't have any claims. This is a win-win Cash Back Warranty.
Q: Does CashBack Warranty sell my information?
A: Absolutely not! In a world where our privacy is perpetually invaded and security feels uncertain, we deeply value protecting our customers. Under no circumstance will your information be provided to anyone.
